I spent several weeks at the hotel, which was basically a bad version of "big box" brand name hotel without soap, shampoo, or regular room seervice. The office was only open from 7am to 10pm, leaving an overnighted document locked in the office when it was needed. The staff rarely was helpful with things like dry cleaning (the two on their list were out of business), directions, noisy neighbors, etc. My key to the laundry facility didn't work which required my going to the office before washing clothes which was postponed since they had no change or change machine available. The rooms are not designed for an extended stay, they just put in a kitchen area that is a little less than funtional (although the fridge is full sized), there is no pool, gym, business office, broadband internet access (dial up access is free if you have your own local dial-up number), and finally, they only clean the rooms twice per week. This seemed reasonable until I relized that my feet were literally black from walking back and forth in my room barefoot. A call to the office was of little help; they wanted me to move before cleaning the carpets, even after I assured them they I would be gone for almost 48 hours. I compared this to a recent stay in a "cheasy" hotel in Las Vegas where people typically pay less than $50 per night, and this was much worse.

Stayed here 5 days in Nov. 2003. Clean, well managed, basic living. I checked out of the Hilton 1-block away and saved myself $300 for the week. My room was larger had free local phone calls, and a nice kitchen in room.

Walking and public transportation from this location was a poor choice even though the Arden Mall is about 1/2 mile away. Few resturants or grocery shopping within walking of the immediate area. If you have a car then this would be a good choice for an extended stay.

Some rooms have a high level of freeway noise - I needed to relocate from the initial room and the front desk staff was happy to help me out.

There is a security guard on site all evening which helps one sleep easy and would provide better safety for the car, if I had one.

When staying here be sure to visit the Elephant Bar Resturant for lunch or dinner - it is very popular, friendly and has great food (right across the street from the Arden Mall).