We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers: Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
Free Newsletter

Interested in Quality Inn Downtown and Sacramento?

We'll send you updates with the latest deals, reviews and articles for Quality Inn Downtown and Sacramento each week.

  • Save Quality Inn Downtown
  • E-mail this page
BOOK NOW! ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_BOOKNOW

Quality Inn Downtown: Traveler Reviews


818 15th Street, Sacramento, CA 95814
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Find Cheap Flights to Sacramento

Reviews you can trust

58% Recommend
3.5 of 5 stars 12 reviews
Excellent
Very good
Average
Poor
0
Terrible
By trip type
All (12)
Friends getaway (0)
[ Date ] [ Rating ]
You get what you pay for

Quality Inn Downtown

Save Review
3 of 5 stars
rah62   4 contributions
Oregon
Jul 4, 2007 | Trip type: Business, Solo travel
3/3 found this review helpful

It could have been a lot better, but it could have been a lot worse. It's difficult to find because the hotel is in the center of the block with only a driveway and an alley connecting it to the street. Rooms are average, but the place feels a bit creepy because all the stairwells and elevator have card-key gate doors which kind of make you feel like you're entering or exiting a jail.

I did not try the continental breakfast so I have no idea. What bothered me was the indifference and occasional rudeness of the staff. My card key kept not working on the gates, and I would have to go into the office to have the key reprogrammed. The first time they said "you're keeping it too close to your cell phone". I said "my cell phone is 500 miles away." The next time, another girl said "the access turns off after 11am" (check-out time). That second girl is also the one who, when I showed up to check in at 2pm, said "check in is at 3pm. You'll have to come back then," Not "would you like to wait" or "would you like some complimentary leftovers from the continental breakfast", just "come back then."

The other staff complaint is about the tag-team method they use to clean the rooms. It appears one lady comes through and does certain things, then leaves the curtains half-open as a signal for the next woman to come in later and do the rest. I never quite knew when it was OK to be there and when it wasn't - and the one time I came back mid-morning and the curtains were open, I closed them - and since I messed up their secret signal, I didn't get the rest of my room serviced that day. They also turn on the TV and watch Telemundo while they make the bed, because no matter what channel I had on the TV when I turned it off, whenever I came back to the room after room service had been through, the TV was set to Telemundo!

It's a heck of a lot cheaper than other hotels in the area, so I guess it could be a lot worse. Speaking of a lot worse, there's an Econo Lodge two blocks down which looks like it's falling to pieces - I'm sure glad I didn't stay there!

  • Liked — Location
  • Disliked — Desk staff could use some training on courtesy
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since April 11, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
Yikes! Won't stay again

Quality Inn Downtown

Save Review
1 of 5 stars
TravelerWanderer   10 contributions
bay area, ca
May 30, 2007 | Trip type: Solo travel
1/1 found this review helpful

I wish I had read the reviews more closely. I also checked in late to find the lobby door locked. When I asked the woman whether or not this is a dangerous area, she responded that since they are in an alley (an alley!!) and have money that they lock the doors. Her cell phone rang and she actually went to pick it up. Then, as I walked to the (also locked) elevator, there was a drunken old man who couldn't get through the gated door because he was too wasted to find his card key. Definitely not a good first impression.

When I got to my room, I was extremely disappointed at how run down the room was. The wear and tear on the room was noticable and rings stained the countertop near the sink. Once I finally tried to settle down, the noise from outside was pretty loud that I could actually hear people's conversations.

I definitely would NOT bring anyone here - yuck!

Pros - location & breakfast
Cons - dirty, run down room; loud

  • Liked — Location, continental breakfast
  • Disliked — Dirty, wireless didn't work, noisy
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
I agree, what a dump!

Quality Inn Downtown

Save Review
1 of 5 stars
mcmillankris   16 contributions
Mesa, Arizona
Feb 6, 2007 | Trip type: Family

We actually booked a room here based on the majority of reviews for this hotel from tripadvisor. I am picky and critical when I spend my money somewhere and I figured the other bad reviews were too. So, we booked a one bedroom suite for 3 people and a baby. On the Quality Inn website, I was led to believe they had cribs so I requested a crib in the comments section when I booked the room. We got to the hotel and I asked about the crib, the desk clerk said they didn't have any cribs. I spent the rest of the night not sleeping well, worried that my one year old would fall out of bed.
The room itself was barely okay. The pull out couch felt like you were sitting on a rock, it was so hard. I don't have any comment on the pull out bed because when is a pull out bed EVER comfortable. There was only one television. I expected the room to have a telly but all there was room for was the queen bed and the two night stands. There was no heater in there and the parents ended up freezing all night.
The suite was not thoroughly cleaned before we got there and in one of the drawers, there was raisins sitting out. Fortunately, we found them before the baby did. YUCK!!
The location was good for us but the security measures needed did not make us feel like we were in a safe neighborhood.
For our second night in Sacramento, we ended up walking into the Clarion Mansion Inn and getting a room for the same price as Quality Inn.
I do not recommend Quality Inn and I don't think I will ever stay at one again. The Clarion is a sister hotel of Quality Inn and way better quality!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
Excellent location--Courteous, friendly staff.

Quality Inn Downtown

Save Review
4 of 5 stars
Siegrist   1 contribution
El Monte, California
Dec 9, 2006 | Trip type: Business, Couples

Good location, close to capitol.
Car wouldn't start--staff helped me jump start it.
Needed to park after 3pm--No Problem.
Breakfast--ample and delicious.

  • Liked — Location & breakfast.
  • Disliked — Can't think of anything.
  • Tips/Secrets: — Book early.
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 50-64
  • Member since December 09, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
Location ,location location

Quality Inn Downtown

Save Review
5 of 5 stars
winter54   4 contributions
san jose, CA
Nov 24, 2006 | Trip type: Business, Solo travel

It was my first time that stay at any Quality Inn. I had a business in downtown of Sacramento and i was looking for a place to park my big truck and this hotel has all I needed. Manager helped my to park my truck and quided me with a lot of information about sacramento.I noticed that they are in proccess of remodeling. the Staff were great, very friendly and knowledgable. I liked the express check out "E-mail". I liked the location.

  • Liked — Location Cleanniess, price,
  • Disliked — building
  • Tips/Secrets: — ask question and talk to staff
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2006
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
Check Rates and Availability
mm/dd/yyyy mm/dd/yyyy
Check Rates
Opens one window for each offer. Please disable pop-up blockers.
Write Your Own Hotel Review

Been to Quality Inn Downtown? Share your experiences!

Write a Review
Add Photos
Add Videos
Travelers Who Viewed This Property Also Viewed
Location: Sacramento, CA
$114*
Check Rates ABS:HotelCheckRates-d79659?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$133*
Check Rates ABS:HotelCheckRates-d268606?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
$153*
Check Rates ABS:HotelCheckRates-d79693?src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
*Average price

Do You Own Quality Inn Downtown?

TripAdvisor has free and easy resources to help you enhance your listing and promote your property.

  • Start Here - Visit Your Owners' Center
  • Add Photo
  • Add Video

Quality Inn Downtown Also Known As

  • Quality Inn Sacramento
  • Sacramento Quality Inn
Address: 818 15th Street, Sacramento, CA 95814