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Quality Inn Downtown: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 10 Reviews
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#51 of 82 hotels in Sacramento
Show Hotel DetailsHide Hotel Details
  • Hotel class: 1 of 5
  • Rooms: 40
Description: Three story Contemporary Motor Inn, modern rooms with balconies; located in the downtown area. This description is based on information provided by the hotel.
Address:
818 15th Street
Sacramento, CA 95814
Check Rates: $96 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Quality Inn Downtown

( 1-5 of 10 )
“You get what you pay for”

Quality Inn Downtown

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3 of 5 stars
Oregon
Jul 4, 2007
3/3 found this review helpful

It could have been a lot better, but it could have been a lot worse. It's difficult to find because the hotel is in the center of the block with only a driveway and an alley connecting it to the street. Rooms are average, but the place feels a bit creepy because all the stairwells and elevator have card-key gate doors which kind of make you feel like you're entering or exiting a jail.

I did not try the continental breakfast so I have no idea. What bothered me was the indifference and occasional rudeness of the staff. My card key kept not working on the gates, and I would have to go into the office to have the key reprogrammed. The first time they said "you're keeping it too close to your cell phone". I said "my cell phone is 500 miles away." The next time, another girl said "the access turns off after 11am" (check-out time). That second girl is also the one who, when I showed up to check in at 2pm, said "check in is at 3pm. You'll have to come back then," Not "would you like to wait" or "would you like some complimentary leftovers from the continental breakfast", just "come back then."

The other staff complaint is about the tag-team method they use to clean the rooms. It appears one lady comes through and does certain things, then leaves the curtains half-open as a signal for the next woman to come in later and do the rest. I never quite knew when it was OK to be there and when it wasn't - and the one time I came back mid-morning and the curtains were open, I closed them - and since I messed up their secret signal, I didn't get the rest of my room serviced that day. They also turn on the TV and watch Telemundo while they make the bed, because no matter what channel I had on the TV when I turned it off, whenever I came back to the room after room service had been through, the TV was set to Telemundo!

It's a heck of a lot cheaper than other hotels in the area, so I guess it could be a lot worse. Speaking of a lot worse, there's an Econo Lodge two blocks down which looks like it's falling to pieces - I'm sure glad I didn't stay there!

  • This TripAdvisor Member:
    • Liked — Location
    • Disliked — Desk staff could use some training on courtesy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
rah62's Summary
Date of Stay: July 2007
Traveled with: Solo traveler
Visit was for: Business
Age group: 35-49
Member since: April 11, 2007
  • My ratings for this hotel are:
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Yikes! Won't stay again”

Quality Inn Downtown

May 30, 2007
1/1 found this review helpful

I wish I had read the reviews more closely. I also checked in late to find the lobby door locked. When I asked the woman whether or not this is a dangerous area, she responded that since they are in an alley (an alley!!) and have money that they lock the doors. Her cell phone rang and she actually went to pick it up. Then, as I walked to the (also locked) elevator, there was a drunken old man who couldn't get through the gated door because he was too wasted to find his card key. Definitely not a good first impression.

When I got to my room, I was extremely disappointed at how run down the room was. The wear and tear on the room was noticable and rings stained the countertop near the sink. Once I finally tried to settle down, the noise from outside was pretty loud that I could actually hear people's conversations.

I definitely would NOT bring anyone here - yuck!

Pros - location & breakfast
Cons - dirty, run down room; loud

  • This TripAdvisor Member:
    • Liked — Location, continental breakfast
    • Disliked — Dirty, wireless didn't work, noisy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TravelerWanderer's Summary
Date of Stay: May 2007
Traveled with: Solo traveler
Visit was for: Personal event (wedding, ...)
Age group: 25-34
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I Would Definetly Stay There Again!”

Quality Inn Downtown

Apr 23, 2007

I stayed at the Quality Inn Downtown Sacramento and the staff was very nice and helpful and the location was great. I had a confrence at the Convention Center and it was close enough to walk. They are in the middle of Downtown Sacramento so we walked to Old Town and the Govenors masion, I was very happy. And they let me keep my car there after I checked out until that evening because I had another confrence... I would definelty stay there again/

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stephanySanDiego's Summary
Date of Stay: April 2007
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 25-34
Member since: April 23, 2007
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Business meeting / Event, Great food / Wine, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“I agree, what a dump!”

Quality Inn Downtown

Save Review
1 of 5 stars
Lemoore, California
Feb 6, 2007

We actually booked a room here based on the majority of reviews for this hotel from tripadvisor. I am picky and critical when I spend my money somewhere and I figured the other bad reviews were too. So, we booked a one bedroom suite for 3 people and a baby. On the Quality Inn website, I was led to believe they had cribs so I requested a crib in the comments section when I booked the room. We got to the hotel and I asked about the crib, the desk clerk said they didn't have any cribs. I spent the rest of the night not sleeping well, worried that my one year old would fall out of bed.
The room itself was barely okay. The pull out couch felt like you were sitting on a rock, it was so hard. I don't have any comment on the pull out bed because when is a pull out bed EVER comfortable. There was only one television. I expected the room to have a telly but all there was room for was the queen bed and the two night stands. There was no heater in there and the parents ended up freezing all night.
The suite was not thoroughly cleaned before we got there and in one of the drawers, there was raisins sitting out. Fortunately, we found them before the baby did. YUCK!!
The location was good for us but the security measures needed did not make us feel like we were in a safe neighborhood.
For our second night in Sacramento, we ended up walking into the Clarion Mansion Inn and getting a room for the same price as Quality Inn.
I do not recommend Quality Inn and I don't think I will ever stay at one again. The Clarion is a sister hotel of Quality Inn and way better quality!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mcmillankris's Summary
Date of Stay: March 2007
Traveled with: Family with young children
Visit was for: Quality time with family
Age group: 25-34
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, An amazing honeymoon, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent location--Courteous, friendly staff.”

Quality Inn Downtown

Save Review
4 of 5 stars
El Monte, California
Dec 9, 2006

Good location, close to capitol.
Car wouldn't start--staff helped me jump start it.
Needed to park after 3pm--No Problem.
Breakfast--ample and delicious.

  • This TripAdvisor Member:
    • Liked — Location & breakfast.
    • Disliked — Can't think of anything.
    • Tips/Secrets: — Book early.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Siegrist's Summary
Date of Stay: October 2006
Traveled with: Spouse / significant other
Visit was for: Business
Age group: 50-64
Member since: December 09, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Theme / Amusement park, Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $96 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Quality Inn Downtown

( 1-5 of 10 )
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Quality Inn Downtown Address

818 15th Street, Sacramento, CA 95814