What made my stay so enjoyable was the quality service received from the Office Manager, Frances Montgomery. As any weary traveler knows, a hearty welcome goes a long way towards making for an exceptional trip. I was warmly greeted, informed about local sites, nearby restaurants (including those that would deliver) and just generally made to feel welcome...all while she continued the check in process.

Hotel is conveniently located, parking is free (a biggie for the area!), rates are reasonable, area has secure feel (especially for a downtown facility).

Overall...a most pleasant stay. Thank you Quality Inn!

We chose this location because it was adjacent to the Convention Center. We arrived late and the lobby door was locked with a sign indicating you needed to show an ID and credit card before you could get in. There was a disco across the street with police cars outside as well. There are caged key lock doors on the stairway to keep the thugs out, but your key card won't work if you try to enter on the north side as I was told this was for "exit only". The room smelled of mold and tobacco (it was supposed to be non-smoking), and the remote control for the TV didn't work.

The "continental breakfast" was indeed pathetic: no juice in the dispenser, stale bagels, cereal of an unkown variety, AND the housekeeping staff was eating what little food was there for their breakfast. We spent the day out of the room and returned at 5:00 PM to find that housekeeping still hadn't cleaned the room. They had taken the towels and pillow cases-I had to track down one of the staff to get them replaced.

This property is located adjacent to a parking garage, and drivers departing the disco and downtown area squealed their tires while exiting until the wee hours.

The location is covenient, but I'll pass on this property the next time I'm in Sac Town.

I stayed at the Quality Inn Downtown last week and was extremely disappointed. My room, 220, was very rundown and in desperate need of updating. Both the shower and bathroom sink had black mold around the edges. I didn't check in until 7:00 pm and needed to leave at 5:00 am or I would have left and found another hotel.
I only stayed here because I based it on the previous reviewer who obviously had a much better experience. In the future I'll do further checking.

The Quality Inn at 818 15th Street was very economical and clean. Free continental breakfast and reasonably priced rooms. Be sure to ask about the senior citizens or AAA discount. My friends who stayed at the Sheraton had plenty of complaints there, but I did not find a single thing wrong at the Quality Inn. It served my purpose of a comfortable place to stay after a long day's activities. I would recommend not walking alone at night but driving is no problem.