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Quality Inn Downtown: Traveler Reviews


818 15th Street, Sacramento, CA 95814
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58% Recommend
3.5 of 5 stars 12 reviews
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Close to the convention center but very loud

Quality Inn Downtown

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3 of 5 stars
runchadrun   46 contributions
Granada Hills, CA
Apr 28, 2009

The Quality Inn is probably the most convenient budget hotel to the convention center. It's about a block away. But there is a night club on 15th that goes until 2:00 am and is very loud when everyone gets out at 2:00. It's also close to a fire station and I heard several police cars going by.

Besides that, I found the room to be clean and functional. The continental breakfast was good, and the person at the front desk (Frances) was friendly and helpful. Except for the noise, if I were to be going to another convention in Sacramento I would probably stay there again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Other
  • Age group 35-49
  • Member since August 27, 2005
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from SAC818, General Manager
(Management representative)
Jul 16, 2009
We are pleased that you stayed with us and sorry to hear about loud nightclub. I am working on that to get it under controll. Thank you for your comment and hope we see you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
Decent Room for Price

Quality Inn Downtown

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3 of 5 stars
calicowave   1 contribution
Sacramento
Feb 1, 2009 | Trip type: Couples

Not a bad place to stay. This isn't a luxury inn or anything, but the room was clean and had everything we needed for a one night stay after a night out watching a friend perform downtown. The continental breakfast was worth the trip down to the office; everything was fresh, with plenty of options. The front desk staff the night we checked in and the morning after was very nice.

  • Liked — Clean room, comfortable bed and pillow.
  • Disliked — We stayed on a Sat. nite, loud until around 2a.m. due mostly to foot traffic on nearby sidewalk. Not unbearable, but wouldn't recommend to early to bed types.
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since February 01, 2009
  • Would you recommend this hotel to a friend? Yes
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from SAC818, General Manager
(Management representative)
Jul 16, 2009
Thank you for your comments and happy to hear that you had good time at Quality inn, We are here to welcome you soon.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
Good value budget option

Quality Inn Downtown

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4 of 5 stars
adam_in_sf   4 contributions
San Francisco
Nov 20, 2008 | Trip type: Business

This is a decent but no-frills in downtown Sacramento. OK, it's not the most appealing of places to stay - it's in the shadow of a 8-story parking garage. But it's good value for where it is (a lot of the other 'downtown' Sacramento motels are actually a shuttle ride away). I paid $51 including tax.

The room was fine and very clean. The staff were friendly - they didn't let me check in early, but it was fine to leave the car and a bag there during the day. Not a lot of ambience, but what do you expect for the price?

  • Liked — Location, price
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 25-34
  • Member since August 18, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $82 (year-round)
You get what you pay for

Quality Inn Downtown

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3 of 5 stars
rah62   4 contributions
Oregon
Jul 4, 2007 | Trip type: Business, Solo travel
3/3 found this review helpful

It could have been a lot better, but it could have been a lot worse. It's difficult to find because the hotel is in the center of the block with only a driveway and an alley connecting it to the street. Rooms are average, but the place feels a bit creepy because all the stairwells and elevator have card-key gate doors which kind of make you feel like you're entering or exiting a jail.

I did not try the continental breakfast so I have no idea. What bothered me was the indifference and occasional rudeness of the staff. My card key kept not working on the gates, and I would have to go into the office to have the key reprogrammed. The first time they said "you're keeping it too close to your cell phone". I said "my cell phone is 500 miles away." The next time, another girl said "the access turns off after 11am" (check-out time). That second girl is also the one who, when I showed up to check in at 2pm, said "check in is at 3pm. You'll have to come back then," Not "would you like to wait" or "would you like some complimentary leftovers from the continental breakfast", just "come back then."

The other staff complaint is about the tag-team method they use to clean the rooms. It appears one lady comes through and does certain things, then leaves the curtains half-open as a signal for the next woman to come in later and do the rest. I never quite knew when it was OK to be there and when it wasn't - and the one time I came back mid-morning and the curtains were open, I closed them - and since I messed up their secret signal, I didn't get the rest of my room serviced that day. They also turn on the TV and watch Telemundo while they make the bed, because no matter what channel I had on the TV when I turned it off, whenever I came back to the room after room service had been through, the TV was set to Telemundo!

It's a heck of a lot cheaper than other hotels in the area, so I guess it could be a lot worse. Speaking of a lot worse, there's an Econo Lodge two blocks down which looks like it's falling to pieces - I'm sure glad I didn't stay there!

  • Liked — Location
  • Disliked — Desk staff could use some training on courtesy
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since April 11, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Girlfriend getaway, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $82 (year-round)
Yikes! Won't stay again

Quality Inn Downtown

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1 of 5 stars
TravelerWanderer   10 contributions
bay area, ca
May 30, 2007 | Trip type: Solo travel
1/1 found this review helpful

I wish I had read the reviews more closely. I also checked in late to find the lobby door locked. When I asked the woman whether or not this is a dangerous area, she responded that since they are in an alley (an alley!!) and have money that they lock the doors. Her cell phone rang and she actually went to pick it up. Then, as I walked to the (also locked) elevator, there was a drunken old man who couldn't get through the gated door because he was too wasted to find his card key. Definitely not a good first impression.

When I got to my room, I was extremely disappointed at how run down the room was. The wear and tear on the room was noticable and rings stained the countertop near the sink. Once I finally tried to settle down, the noise from outside was pretty loud that I could actually hear people's conversations.

I definitely would NOT bring anyone here - yuck!

Pros - location & breakfast
Cons - dirty, run down room; loud

  • Liked — Location, continental breakfast
  • Disliked — Dirty, wireless didn't work, noisy
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay May 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene, Families with young children, Families with teenagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d81478?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $82 (year-round)
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Quality Inn Downtown Also Known As

  • Quality Inn Sacramento
  • Sacramento Quality Inn
Address: 818 15th Street, Sacramento, CA 95814