I booked several rooms for my family to come for an event in Sac. I choose this one because the price was right and the gal I talked to had assured me that even though the hotel was old, it was very clean and safe. So when we got there we werent expecting the fanciest place but we didnt expect a total dump either. Only 2 of the 4 rooms we booked were decent enough to make do with. Most of the rooms didnt have working A/C in 108* weather, we checked out a few other rooms to move into but they were even scarier looking than the ones that we originally booked. we were all supposed to have mini fridges, microwaves and coffee makers, but that wasnt so. Our room didnt have any of the above.The bathrooms were all dirty in ALL of the rooms, not just a little grimy, but horrible looking black muddy print. Not to mention the shower was broken and we had to use pliers to turn it on. Now for the beds... I think the sheets were clean on the bed, but the bed spread was covered in something sticky, and the mattress and box spring looked as if someone had died on them, horrible blood looking stains all over them not to mention they were soo old they were caving in the middle. If we could afford it we would have left immediately, unfortunately we had no choice but to stay.
On a POSITIVE note:
I must say that the staff (all but one young man at the front desk who had a bad attitude) were exceptionally friendly and I could tell they really wanted to help (its not their fault they work in a dump). Too bad they couldnt combine their friendly customer service with a clean hotel. Also our cars lasted 2 nights without being broken into or vandalized.
2 Reviews
25 Reviews
7 Reviews
23 Reviews






Location
Business service
Location




