This hotel is a tower of luxury. it is located in lively downtown sacramento. The staff was very nice and helpful and check-in was very fast. the hotel is right across the street from the convention center which is very helpful because my sister had a tournament there. the beds were very comfortable. the pool was a bit dirty in the bottom but the pool deck had drink service from the bar inside. Also the hotel was kind of in darker area than the sheraton grand. the was clearly much less light.

I stayed at this hotel for business. It is centrally located and right across from the State Capitol, which is nice. This is a standard Hyatt hotel, very nice hotel staff and standard Hyatt food. The room was clean, but the bed was set off at an angle. The walls in the room were thin because I could hear the rumblings of the carts that the hotel personnel used because my room was next to the employee hallway. I had a couch in my room, which was good for taking naps. The bathroom door was strange in that it didn't close all the way. Food at the Hyatt is standard hotel fare. The breakfast buffet is nice because you can pick and choose whatever you want to eat. Service is great here and everyone, from the house cleaning staff to the food servers to the front desk to the doormen, was courteous and polite. Checking in and checking out was fast and efficient. Parking is $17/day, and sometimes you would have to insert your room card repeatedly before the garage gate opens. The two negatives are you have to pay for internet access and the gym. You would think that at such an expensive hotel that internet access would be included, but it's not. Even it's sister hotels, like Hawthorn Suites or Hampton Inn have free internet access. At least the front desk can print out your boarding pass for free. As for the gym, it's nice, but it's hard to get to. First, you have to go outside the building and down the stairs (if you're on the second floor and following the signs). The gym itself is nice with lots of cardio equipment, but who wants to go outside in the cold and the dark? Other than those two things, this hotel is quite nice and is typical of Hyatt.

Date - Dec 14 2007

When we first got into the room we noticed how noisy it was. The A/C was way too loud and the plumbing was noisy when anyone in the stack of rooms was using it. We then noticed that the walls were paper thin. We could hear the phone conversations, and later at night, snoring, from the rooms on both sides.

But the worse thing was the maid. At 8:30AM Saturday morning, she paraded from room to room, knocking on the door and then followed with "Sorry". Since the walls were as thin as I mentioned, we heard her more then 10 times.

At checkout when I complaint, the manager said that it was normal procedure. I don't understand what is normal in waking up your guests at 8:30 on a Saturday.

And I thought Hyatt was supposed to be a high end hotel.

I stayed three nights at the Hyatt in Sacramento in December of 2007 during a national volleyball officials' convention. After reading some reviews, I was somewhat skeptical about this place, but it redeemed itself.

The hotel, as a whole, was classy and elegant, if slightly showing its age The lobby is very impressive, and I was well treated by all of the staff, especially the folks at the front desk. We ate one meal at the hotel restaurant, and though a bit pricey, the food was delicious. And when my plane travel was changed by bad weather, they were very accommodating to get me settled back at the Hyatt for an extra unexpected night.

My room was fine, if unspectacular. The bed was comfortable, and the table and desk chair were high quality furniture. The bathroom was spacious and had one of those curved shower curtains which prevent the curtain from getting stuck to you while you're showering. I never did figure out the coffee maker, but that's probably just user error.

As always with this sort of business-class hotel, I can't believe that they charge for wireless internet (over $10 for 1 day) or to access the internet in their business center (a flat fee to log-on and then more each minute). Why in the world can I get free wireless at a Super 8 but pay so much at this sort of place?

The location of this hotel is wonderful, directly across the street from a lovely park and the state capitol building. Several restaurants are within very close walking distance, including The Pyramid, which we very much enjoyed (and offers free WiFi).

Overall, I wasn't blown away by anything at this Hyatt, but it was a nice place. I don't think I'd want to pay several hundred dollars per night, but for a good price, I'd be happy to stay here again.