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Holiday Inn North East: Traveler Reviews


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60% Do not recommend
3.0 of 5 stars 14 reviews
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Holiday Inn North East

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3 of 5 stars
janyva   2 contributions
Aug 9, 2007 | Trip type: Family

I didn't book my hotel reservations. Stayed in Sacramento for 4 days to attend family reunion. The lobby area was open and attractive. Noticed the room was dated especially showing some wear in the bathroom. Unfortunately my room was under a generator or something because it made noise all night long in additon to the air conditioning having to work overtime due to sweltering heat. Didn't spend much time at the hotel nor did I patron their inhouse restaurant. You have a Starbucks and Chinese restaurant within walking distance so that's a plus.

  • Liked — Ground level room
  • Disliked — Ground level room with all the foot traffic nearby and generator noise above
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay July 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with young children
  • Age group 25-34
  • Member since June 24, 2005
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Older travelers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $99 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
If you HAVE to...

Holiday Inn North East

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2 of 5 stars
opieluvCA   19 contributions
Southern CA
Jul 3, 2007 | Trip type: Business, Couples

I visited this hotel one night during my husband's weeklong business trip and while he said it was fine for him, I am glad I wasn't the one staying there all week! We had stayed here before over a weekend and we had a room facing the freeway (VERY LOUD) but this time we had a quieter location.

The bed was fine although the sheets just couldn't stay on the corners. What was disgusting to me was the bathroom. The tile floors were missing most of the grout, probably from standing water over time. The toilet had mold growing in it and the sink was filthy. The whole bathroom just seemed really dirty.

Also, as with most hotels, you could hear EVERY conversation through the door, including the very loud housekeeping person and the supervisor that followed her around and yelled at her all morning!!!

Sadly, when evening comes, there is NOTHING going on in this hotel. No convenience store, no snack vending machines, and absolutely no restaurant near by. Even the bar here was closed by 10 p.m. Be prepared to get in your car and drive should you want to grab a bite! I ate breakfast in the ACES restaurant in the morning. The food was mediocre at best and the service was lousy. You do get a full pot of coffee on your table, but the "buffet" was just not worth the money.

The front desk was vacated at 11p.m. and people were just wandering in and around the room corridors. It was obvious they weren't staying there which made me a bit nervous. I did NOT feel safe at this hotel.

Hubby said the jacuzzi was nice, but the pool is very basic.

Overall, I would say this is a 3-star hotel, but the room we had and the lack of facilities in the evening made me give it a 2-star rating. It is very close to the freeway and about 20-minutes from the airport, but security would be a BIG factor if I were bringing my kids or traveling alone.

  • Liked — Proximity to meeting
  • Disliked — Dirty, loud and unsafe
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2007
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since January 30, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Pet owners, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Great pool scene, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $99 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
OK Hotel - Bad Front Desk Service

Holiday Inn North East

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3 of 5 stars
CozumelQueen   18 contributions
Maryland
Jun 25, 2007 | Trip type: Family

We arrived on Thur. 6/14 and had reserved a room with a sitting room (suite)... it was not as pictured, but it was o.k. Room 642 - corner unit - one window faced the pool area, the other window faced the highway. We left on Sunday 6/17. This hotel is very close to the highway, next to a Ford Dealership/industrial area. There are no refrigerators in the room, which was a disappointment to us. Room service is available, however, the three nights we were there no one picked up the dirty dishes that were left outside of the rooms.... Three days of the same stuff in the hallways...gross. The pool was clean and there were many towels and (older) chairs available. The Aces restaurant breakfast buffet was a bit weird... continental only to the left - full buffet to the right or order off the menu. Front desk... nightmare. Some young girl who did not know what she was doing the entire time we were there. Total we (with our other family members who were staying there) all of us agreed that the front desk was not up to par. I ordered the room with the "best 4 breakfast" which was a $20 credit for breakfast...we stayed three nights... 3 tickets right? No, we were only given one. When the restaurant took it, they said to go and get the others from the front desk... she gave us a continental breakfast coupon, not the $20 credit coupon. When I questioned it, she then gave us the correct coupon. Dry cleaning service - my husband had a shirt for the wedding that needed to be cleaned and pressed. He asked for a "slip" from the front desk. They gave him the "Employee" Dry Cleaning slip... so we pointed this out and then we got the "Guest" dry cleaning slip. He returned the slip with the shirt to the manager and asked which Holiday Inn to put on the receipt.... the manager said o.k. My husband asked again... which Holiday Inn - there are a few HI in Sacramento. He finally got it and wrote the NE on it. The shirt came back quickly, cleaned and pressed in our room as promised. It just seemed like a lot of headaches at the front desk...nothing was easy. The Aces nightclub had live bands each Friday & Saturday... the bands were great and guest of the hotels did not have to pay the cover charge. Drinks are expensive. All in all - hotel was good...front desk needs improvement.

  • Liked — Clean Rooms/Pool
  • Disliked — Front Desk
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family (extended)
  • Age group 35-49
  • Member since April 10, 2003
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Young singles, Pet owners, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon
  • I selected this hotel as a top choice for Beach / Sun, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $99 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Nice staff but the guest rooms are NOT 3-Star

Holiday Inn North East

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3 of 5 stars
small-bucks   10 contributions
SF Bay Area
Mar 27, 2006

The front-desk staff could not have been nicer and the location was very convenient to I-80. The guest rooms needed maintenance (paint, trim replacement, bathtub fixture reinforcement etc.) and the advertised guest room "refurbishing" looks like it was done somewhat "on the cheap". The bedding and towles were clean and the beds were satisfactory. The grounds, lobby and front desk areas were much better maintained than the guest rooms. The static display P-51D Mustang (seen on the hotel's web site advertisement) had been removed prior to our visit. Too bad as I was looking forward to seeing it and taking some photos.
Because of the guest room condition I would rate this hotel at no better than 2 to 2 1/2 stars. Again, the front-desk staff members were very nice and the best part of our stay. They probably would have given us another room if we had requested it but my guess is that it would have been about the same.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2006
  • Member since October 20, 2005
  • I recommend this hotel for Pet owners
  • I do not recommend this hotel for Young singles, An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $99 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Nice Hotel - Good Value

Holiday Inn North East

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3 of 5 stars
Royzee   85 contributions
Dec 20, 2005 | Trip type: Business
1/1 found this review helpful

Stayed here for two nights on business for $99/night. The hotel is 30-45 minutes from downtown Sacramento. There are a lot of stores and restaurants in the area (you'll need a car). Try "Strings" restaurant about a mile down the road for some decent Italian food. Bed was comfortable. Room and bathroom were clean. Service was friendly and efficient. Workout room was small but decent cardio equipment. The is a full-blown gym in a shopping center across the street. It's $5/day with your room key and a discount card you get at the Hotel's front desk (ask). My computer does not have wireless cability and I had to use dial-up to connect to the internet. Decent selection of channels on the TV.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay December 2005
  • Member since March 08, 2005
  • I recommend this hotel for Young singles, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d79697?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $99 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
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Holiday Inn North East Also Known As

  • Holiday Inn Sacramento
  • Sacramento Holiday Inn
Address: 5321 Date Avenue, Sacramento, CA 95841