If the location in city center is what you want I would consider this hotel. If city center is not important, look elsewhere.
We have stayed in many Marriotts, and Residence Inns over the years, especially when the kids were in tow. This one, although new, wasn’t one would do again. We also looked into the Hyatt, Sheraton, less costly hotels (there aren’t any in that area) and Bed and Breakfasts. We chose the more costly RI because of rewards points and breakfasts over the others. (B&B was far more and not close enough). Yes, I read all the reviews, but took a chance on this one.
I am not a major complainer, but this review will appear so. I really do enjoy writing reviews that highly recommend people go…for comfort, price and atmosphere. We don’t do the luxury places, so I am not comparing to them.
First of all, I will state the positives: Great for business travelers needing to be city center. My husband walked to his meetings across the street at the convention center while I took the car and visited friends and family (we used to live in Sacramento). It is fairly easy to find. Not far from Old Sacramento, but then, nothing in Sacramento is very far. We appreciated the decent buffet each morning. There aren’t really any places right nearby to eat an affordable breakfast. Lunch and dinner are few. The room was clean. There was easy parking, although a fee.
Hotel was quiet. It seemed very few people were there.
Negatives: First mistake was my finding the best (overpriced) price possible for a one bedroom, then turning it over to the business travel agent who booked the room for even more. I discovered when we walked into the room that we had a Studio. I had called to verify twice before arriving, and also asked for a view. I was told the 2 bedrooms had the views. I didn’t know we had a studio from our reservation printout. Bad start. The studio was very crowded, although there was plenty of square footage. There was too much furniture. We had to place the luggage on the very uncomfortable hard couch and on an end table, placing a lamp on the floor. I have never seen such a tight studio before. I was grateful for the kitchen/fridge to keep the overpriced dinner leftovers for my next day lunch.
I know Marriotts have all new bedding. We have had the pleasure of using them. I don’t think this one has it yet. Not near as comfortable as others.
The pool is in shade basically all day and a fishbowl below all the rooms. I didn’t use it as it was a bit cool without sun.
The great Hi Def TV had no guide and very limited channels to watch. Very slow response made it even more difficult to try surfing for a show.
Hotel parking is very expensive and limited to the upper floors. For less money you can enter from another street and park in lower spaces of the same garage. Except during the Jazz festival or something, I would think there is always plenty of parking. In and out may be an issue with the lesser cost.
We found desk staff not very helpful. I had called and asked for a room with a view or near the pool I got an 8th floor room with a view of the rather pitiful pool which is on 2nd floor, and the garage (standard). When I asked about the higher price booked thru the agent, rather than what I had just been quoted, I was told “it happens”. When we got Studio for more instead of 1 bedroom for less nothing could be done. I didn’t complain, just asked. We weren’t paying this tab but I was still not happy.
Another fyi concern is hotels which allow pets, but most have specific rooms where pets stay. RI doesn’t specify an area. Although our room was clean and we didn’t suffer, it could have been miserable if cats had been in there. NO cleaning by hotel staff will completely rid the evidence for allergies which is a major concern for us.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Older travelers, Great pool scene, Pet owners, Tourists
I selected this hotel as a top choice for:
Business meeting / Event