I travel a lot on business, and am really particular about the hotels I stay at. I must say I was extremely surprised and delighted and will continue to use this hotel when in Sacramento.

The front desk agent was pleasant and accommodating. I was upgraded to a one-bedroom suite with a full kitchen. The suite was huge with a private living room from the bedroom. I really felt like I was home.

We came with a baseball team for a tournament. We usually stay at residence inn- but it was booked-so we stayed here. When I went to check in- I was in line for about a half hour. Only one person at the desk- completely clueless. The machine used to make room keys went down. They allowed people to wait in line for an additional 20 minutes more before telling us that we could not get into our rooms. She also yelled at several guests (out of frustration)-but very unprofessional.
We were unable to use our bathroom at different times throughout our stay because even though this is a NON-smoking hotel- someone was smoking like a train and obviously blowing it right into the vents. It was like there was a bar in our bathroom. Towels smelled like smoke- it was horrible.
We were given a handicap accessible suite room Nice size good price- but not worth the trouble. No vending machines in hotel !! We were dying for some water at night & were told to walk to the hotel across the way. Small heated pool. I am really easy to please- but this was a horrible stay.