When we checked into our room we found the bathroom dirty with fecal matter on the toilet seat. I immediately called the front desk and asked for the bathroom to be cleaned, it wasn't done. I asked three times for the toilet to be cleaned and it never was. Also, the top sheet was missing from our bed and I kept asking for that and never received it. The shower had mold growing on it and the carpet was soiled. We were supposed to stay for a week and we checked out early. When I complained about the dirty room and lack of caring on the managements part nothing was done. I wasn't given any refunds and the staff didn't seem to care that we were unhappy with our room. If you have to clean your own bathroom you might as well stay home.

The Sacramento Hawthorn Suites was a great place to stay. My hotel room was equipped with a full kitchen and free Wifi. The rooms were very clean, and the front desk was very helpful in providing information about the city, and where to pick up food in the area. The hotel is located a short drive from downtown Sacramento, and it only took me 10 minutes to get back to the airport. All and all, I was very pleased with my stay. I was traveling to Sacramento on business, but the Hawthorn would also be a great place for leisure travelers who don’t want to stay downtown, but want to be close to downtown and Arco Arena.

I read mixed reviews on this hotel, and was a little uneasy about booking it. However, we were so pleasantly surprised! Fantastic beds and bedding, and very nice full hot breakfast. The premises were well kept and the staff was friendly and helpful. I would highly recommend this hotel for the moderate priced traveler.

Stayed here for Team Mayhem LAN in 05. Staff was very courteous and very informative. Internet was quick through out the hotel..nice tennis court and b-ball court. Good places to eat near by.

Room was average. Fairly clean and decent price at the time.