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Hawthorn Suites Sacramento: Traveler Reviews


Hawthorn Suites Sacramento
Hotel class 2.5 of 5
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321 Bercut Drive, Sacramento, CA 95814
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Reviews you can trust

60% Recommend
3.5 of 5 stars 26 reviews
Excellent
7
Very good
6
Average
3
Poor
3
Terrible
7
By trip type
All (26)
Business (7)
Couples (2)
Family (6)
Friends getaway (1)
Solo travel (4)
[ Date ] [ Rating ]
“Dirty Room!”

Hawthorn Suites Sacramento

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1 of 5 stars
Zobiehead   1 contribution
Port Townsend
Apr 14, 2009 | Trip type: Couples

When we checked into our room we found the bathroom dirty with fecal matter on the toilet seat. I immediately called the front desk and asked for the bathroom to be cleaned, it wasn't done. I asked three times for the toilet to be cleaned and it never was. Also, the top sheet was missing from our bed and I kept asking for that and never received it. The shower had mold growing on it and the carpet was soiled. We were supposed to stay for a week and we checked out early. When I complained about the dirty room and lack of caring on the managements part nothing was done. I wasn't given any refunds and the staff didn't seem to care that we were unhappy with our room. If you have to clean your own bathroom you might as well stay home.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since April 14, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Enjoyed My stay at the Sacramento Hawthorn”

Hawthorn Suites Sacramento

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5 of 5 stars
DealMakerDallas   29 contributions
Dallas
Feb 4, 2009 | Trip type: Business, Solo travel

The Sacramento Hawthorn Suites was a great place to stay. My hotel room was equipped with a full kitchen and free Wifi. The rooms were very clean, and the front desk was very helpful in providing information about the city, and where to pick up food in the area. The hotel is located a short drive from downtown Sacramento, and it only took me 10 minutes to get back to the airport. All and all, I was very pleased with my stay. I was traveling to Sacramento on business, but the Hawthorn would also be a great place for leisure travelers who don’t want to stay downtown, but want to be close to downtown and Arco Arena.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Business
  • Traveled with Solo Traveler
  • Age group 25-34
  • Member since May 04, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Loved the Hawthorne Suites!”

Hawthorn Suites Sacramento

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5 of 5 stars
GlenhavenMadam   2 contributions
candye@pacbell.net
Nov 20, 2008 | Trip type: Family

I read mixed reviews on this hotel, and was a little uneasy about booking it. However, we were so pleasantly surprised! Fantastic beds and bedding, and very nice full hot breakfast. The premises were well kept and the staff was friendly and helpful. I would highly recommend this hotel for the moderate priced traveler.

  • Liked — Large rooms, great beds and bedding
  • Disliked — landscaping was mediocre
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
  • Date of stay November 2008
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since May 04, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon
  • I selected this hotel as a top choice for Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates ABS:HotelCheckRates-d297171?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Attended LAN”

Hawthorn Suites Sacramento

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3 of 5 stars
kliesemeyer   19 contributions
Tallahassee, Florida
Jul 14, 2008 | Trip type: Business, Solo travel

Stayed here for Team Mayhem LAN in 05. Staff was very courteous and very informative. Internet was quick through out the hotel..nice tennis court and b-ball court. Good places to eat near by.

Room was average. Fairly clean and decent price at the time.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2005
  • Visit was for Quality time with friends
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since June 19, 2006
  • Would you recommend this hotel to a friend? Yes
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“GREAT!”

Hawthorn Suites Sacramento

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4 of 5 stars
pkong13141   1 contribution
California
Jun 20, 2008 | Trip type: Family

I reserved this hotel with my reward points from Hyatt Gold Passport. I redeemed all of my points for 2 free nights staying.
I reserved the room with a full kitchen with all the stove, sink, cookware, silverware, dinnerware as well as a full size fridge.
Furthermore, there are two suite rooms inside along with a living room and breakfast area! There are three individual TV sets and three A/C units!! When we check-in, the front desk told us there is a complimentary breakfast buffet and evening refreshment!! We went down for evening refreshment around 5:00p.m. we thought
there were only crackers, cookies, beverage,etc...HOWEVER, you would not believe it...there were choices of Alfredo Pasta w/mushroom and broccoli, wildrice, Caesar salad, dinner rolls and bottomless beverage including wines!!! They are surprisingly tasted GOOD in my standard!!! I gave the food points 8 out of 10.
This is exactly unbelievable and unbeatable stay!!!

  • Liked — Full size kitchen and fridge
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay June 2008
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 25-34
  • Member since June 20, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers
  • I do not recommend this hotel for Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d297171?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $87 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hawthorn Suites Sacramento Also Known As

  • Sacramento Hawthorn Suites
Address: 321 Bercut Drive, Sacramento, CA 95814