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Holiday Inn Express Downtown: Traveler Reviews


728 16th Street, Sacramento, CA 95814
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70% Recommend
3.5 of 5 stars 35 reviews
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Good Value for a quick stay

Holiday Inn Express Downtown

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3 of 5 stars
Tristan017   11 contributions
Monterey California
Apr 9, 2009 | Trip type: Couples

This hotel is in a terrific location in downtown Sacramento close to all the restaurants and nightlife. Half a block to the governers mansion and close to the convention center. The lobby is nice enough and the morning breakfast was included and pretty good. Our bed and bedding were terrific. The rooms are pretty basic and dated and could use some more work . It looks like parts of the room have been updated and parts have not changed since the hotel was built.

We got a great price on this Hotel through Hotwire so for us the hotel was a good value. If I had to pay more then $75 for this place I think I would stay at one of the larger 4 star hotels down the street instead. For a little more you could stay in some luxury.

However for a short stay the Holiday Inn Express location, price and free convenient parking make this a good choice in downtown Sacramento.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since January 03, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $133 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Economy lodging, but it shows

Holiday Inn Express Downtown

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3 of 5 stars
Symber_Gwenza   2 contributions
Suburban Maryland
Mar 24, 2009 | Trip type: Business

This is not a bad choice if you're priced out of better hotels, but little details do indicate that things don't run 100% ship-shape in the hotel. Hot water, for example, wasn't running in my room during half my stay so that I was inconvenienced into showering with cold water. Their high-speed internet connection is nonexistent via wireless. The room wasn't furnished for working (i.e., no desk).
On the plus side, their complimentary breakfast is not bad, and the staff is helpul, even though they do seem somewhat stressed and overworked. The facilities are clean and the hotel itself is located coveniently.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 35-49
  • Member since February 05, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $133 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Needs Upgraded

Holiday Inn Express Downtown

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2 of 5 stars
TravelersWife   2 contributions
Nevada
Feb 16, 2009 | Trip type: Family

This hotel was okay but not something I would care to stay in any length of time
My Husband and I and our 2 young children stayed here over night when passing through.
It is in a good location right near Arden way where the mall is and some good restraunts
The lobby made one think that it was a very nice hotel but the rooms were a dissapointment, very old.
The hallways smelled old and musty, got in our room and the curtains were a dull white and looked dirty.
We turned the heater on and it was so loud and smelled so bad we just made do without heat that night.
The shower curtain rod had an extra support to hold it to the ceiling and it was coming out of the ceiling.
The beds were very comfortable and the sheets were clean
It was sleepable for one night.
The parking spaces were so close together you couldn't hardly get out of your car if you were able to even fit between the two white lines.
Basically if you are just passing through or on a quick business trip it is okay unless you are just not too picky.

  • Liked — It did have comfy beds
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
  • Date of stay February 2009
  • Visit was for Other
  • Traveled with Family with young children
  • Age group 25-34
  • Member since January 12, 2009
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $133 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
Satisfied Customer

Holiday Inn Express Downtown

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5 of 5 stars
AllisonLAtransplant   1 contribution
Los Angeles
Jan 14, 2009 | Trip type: Solo travel

This Holiday Inn Express has a great location in downtown Sacramento. It is located on 16th St. where there are 3 major car rental businesses as close as one block away. There is a resturant next door at the Clarion Hotel. The Governor's mansion is also next door where you can take a tour.

The staff was helpful and friendly. The rooms have new furnishings or at least they look new. The hot water took about 3 minutes to reach my 4th floor room; this was a minor inconvenience. Everything was clean and relatively quiet.

They have a buffet breakfast included in the room fee; and there is a internet computer in the lobby that guests can use and print out pages if they need to. This is also free. All in all, it worked very well. You can walk 3 blocks to L street or K street where there are lost of eateries and the government buildings are a few more blocks away, but easy to walk to.

I had no complaints.

  • Liked — Cleanliness, location
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2009
  • Traveled with Solo traveler
  • Age group 50-64
  • Member since June 28, 2008
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $133 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
We are impressed.

Holiday Inn Express Downtown

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5 of 5 stars
luv2travelUSA661   1 contribution
Oregon
Sep 16, 2008 | Trip type: Couples

My husband and I were supposed to stay at another hotel that had somehow misplaced our reservation. We remember passing the hotel and decided to stay because of the name. We were not expecting much but a clean room. The front desk staff appologized for the other hotel, but quickly stated they were happy to have us here. My husband was in a wheel chair and I was not strong enough to carry the bags, so the manager of the hotel offered to help us unload our luggage from our car and assist me getting it to our room. Not a service that we are used to getting. When we told him that we wanted directions to Lake Tahoe, he told me that had moved here from Lake Tahoe lastyear and he would print us maps on how to get there and what to do. The room was so lovely and large compared to the hotel that had misplaced our reservation. The free breakfast was delicious in the morning and the hotel informed us of several places for us to do that were so much fun. We went to Lake Tahoe and had so much fun, that on our way back we had to stop by and thank him for all his advice. We ended up staying with them again on our return trip home where we had learned they were recarpeting rooms to make it better for the guests. Once again the hotel manager assisted us with our luggage and made us feel like we were VIP's. We are retired and travel quite frequently, but never have we been given the service that this hotel had given us. We plan on staying here each time we drive through and hope others will experience the same.

  • Liked — The staff
  • Disliked — That we didn't stay here before
  • My ratings for this hotel
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2008
  • Visit was for Romantic getaway
  • Traveled with Spouse / significant other
  • Age group 65+
  • Member since September 16, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $133 (year-round)
Call now to book: 877-270-6397 from HIExpress.com
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Holiday Inn Express Downtown Also Known As

  • Holiday Inn Express Sacramento
  • Holiday Inn Sacramento
  • Sacramento Holiday Inn
Address: 728 16th Street, Sacramento, CA 95814