I travel California for business weekly and I have been staying at this property the last 3 years on a regular basis. I have seen so many different hotel brands over the last three years, and this hotel lives up to it's name.
Over the last few months I have seen HUGE improvements at this hotel that it has needed for some time ranging from new staff and a new general manager that care about the customer and customer service. I have personally seen the front desk staff and Manager open the front door, assist guests with luggage to their room, improved their security, and during this last visit I noticed new carpeting in my room.
This Holiday Inn Express Hotel has the best downtown location, blocks from the convention center, with free parking, great free breakfast, and near so many restaurants.
This last visit the front desk staff (Erin and Machu) advised me of soom really good places to eat that I never knew about. And when I ran into a snag forgetting my laptop and phone charger chord, the manager (Jayson) let me borrow his laptop charger, and was able to talk to lost and found locating a phone charger chord for me. This new Manager and his staff are unbelievable and now I truely feel like it is my second home where I look forward to staying when I travel.
I would reccomend it to anyone from a business traveler, family, convention center meeting, or vacationer.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video

