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Hampton Inn & Suites Sacramento-Auburn Blvd.: Traveler Reviews


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73% Recommend
4.0 of 5 stars 16 reviews
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All (16)
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[ Date ] [ Rating ]
Terrible Hampton Inn Experience

Hampton Inn & Suites Sacramento-Auburn Blvd.

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1 of 5 stars
Disappointed73   3 contributions
Fargo, ND
Oct 17, 2008 | Trip type: Business, Solo travel

I had reserved a King Non-Smoking Studio with a whirlpool. I had also request a room on an upper floor through the HiltonHHonors website. I am a Hilton HHonors Diamond Member. When I arrived at the hotel after sitting on an airplane for 7 hours, I was give a room on the 1st floor. I didn't say anything, but walked into the room to find two queen size beds and a handicapped room. I went back to the front desk to let them know of their mistake. The fron desk clerk was very upset that I interrupted his personal call. When he finally talked to me, he said that he had upgraded me to a suite and it is the last room available in the hotel. Upgrade?? I reserved a king studio with a whirlpool and end up with two queens with a small couch in a handicapped room. I was extremely disappointed. When I woke up in the morning, I went to grab my complimentary water, thinking that it was in the little fridge. It wasn't. No water, no snack, no Diamond Level privileges at all. Then I tried to get into the handicapped shower. I'm 6'3" and just spent the night with my feet hanging off of a queen size bed. First of all, I hit my head on the shower curtain rod, then I turned on the shower. It was a handheld shower. If you tried to put it in its holder, it would turn itself and spray at the wall, and then slide down on the holder, so it was spraying the wall at a level of about 4 feet. Needless to say, this was an awful experience. I would tell anyone to stay away from this hotel as there are much better hotels in this city for much better rates. When I checked out, they gave me a lousy certificate for $25 off a future Hampton Inn stay. Then the manager said that he would have given me more gift certificates, but it was the last one that he had. He never offered to mail one to me, to fax one to me, or e-mail one to me. Very disappointed in the treatment here. My associates and I will never stay here again on our future visits to Sacramento. Its unfortunate, as my only customer in town is just down the street. I would rather drive 2 hours in traffic than stay at this hotel again.

  • Liked — Nothing
  • Disliked — Everything
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay October 2008
  • Visit was for Business
  • Traveled with Solo traveler
  • Age group 25-34
  • Member since March 22, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $126 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great service-very nice staff

Hampton Inn & Suites Sacramento-Auburn Blvd.

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5 of 5 stars
redone2177   6 contributions
Gilroy,ca
Apr 17, 2008 | Trip type: Family

We stayed here for a soccer tournament near the hotel. The rooms were very clean. The staff, from the front desk to the maids, were very helpful and polite. We got the feeling the staff really wanted to help and make sure we had a good time. The breakfast was pretty good with a decent amount of variety.

My wife left her laptop in the room and we did not realize it until we got home We called the front desk and were immediately told they had the computer and bent over backwards to help us get it back.

I would definitely stay here again.

  • Liked — Cleanliness and staff
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay April 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since July 17, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $126 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Nice/Standard Place

Hampton Inn & Suites Sacramento-Auburn Blvd.

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3 of 5 stars
Allways_On_The_Road   17 contributions
Colorado Springs, CO
Mar 8, 2008

My occupation has me traveling every week. Therefore, I stay in a different hotel every week. Overall, this is a pretty nice place. For the most part Hampton Inns are pretty standard and you can expect the same accommodates/amenities at each location.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2008
  • Member since July 17, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $126 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Breakfast is nice...

Hampton Inn & Suites Sacramento-Auburn Blvd.

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3 of 5 stars
oirishgal   3 contributions
Ireland
Feb 22, 2008 | Trip type: Couples
0/1 found this review helpful

Much too far out of City...really have to get a taxi to go down town which cost about $25. Staff are helpful and friendly. Breakfast was so nice. Lovely bagels, yogarts, coffees, hot food and fruit. Really impressed. Rooms are clean but we were in a smoking room [neither of us smoke] it was very smelly and the carpet seemed sticky. Bathroom was fine, again very average but clean.
This hotel is really in the middle of a highway and there is a lot of construction work going on outside...not a tourist hotel more of a motel

  • Liked — Breakkie
  • Disliked — Location
  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 1 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since November 19, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for Pet owners
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Great food / Wine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d254634?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $126 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
From what I remember, it was good.

Hampton Inn & Suites Sacramento-Auburn Blvd.

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3 of 5 stars
ThwartChaos   7 contributions
Chico, California
Feb 9, 2008 | Trip type: Business, Couples
1/1 found this review helpful

I stayed here one night after getting my eyes zapped at Newman Lasik Center next door. My impressions may be clouded by the fact that I had taken Valium for the surgery and red wine to get to sleep afterwards. To top it off, that night I was wearing protective sunglasses for much of the time, so I didn't see too much detail. Just so you know, before you read my review...

The Hampton Inn was good. Nothing special, but a clean, comfortable room that allowed me to sleep off the drugs in peace. The continental breakfast the next morning was a life saver; I would say it's a step above your typical Holiday Inn Express.

Newman Lasik Center can get you a good rate if you're having your eyes done there, and I highly recommend taking advantage of it rather than trying to drive home after your surgery.

  • Liked — Proximity to Newman Lasik Center
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay February 2008
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since July 14, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for People with disabilities, Older travelers, Families with young children, Families with teenagers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d254634?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $126 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hampton Inn & Suites Sacramento-Auburn Blvd. Also Known As

  • Hampton Inn Sacramento
  • Sacramento Hampton Inn
Address: 2230 Auburn Blvd, Sacramento, CA 95821