Ok no hotel is perfect. As a Hilton Honors GOLD VIP, God knows I stay in my fair share of hotels. For the amount of times I critique hotels I can honestly say that this Embassy Suites hotel is truly the best I have stayed in yet! YES IT IS THE BEST EMBASSY SUITES I HAVE STAYED IN YET.

The G.M. Charles and his team truly strive to go above and beyond in demonstrating true hospitality. Granted the restaurant's food is not the best, but this hotel makes up for it in every other way.

1. The hotel reservations are correct!
2. The rooms are very very clean.
3. The staff responds quickly to concerns, and is always helpful and also respectful.
4. The property is beautiful.

Maybe it's because I have been a repeat customer, I don't know. However, one year I had two reservations a month and a half apart, and Charles corrected a unequal hotel charge issue, and he provided me with the same rate for both reservations.

While in Sacramento this is where I stay!

Staff at the check-in told us we are not at either the river side or the I-5 interstate highway side. Well, we stayed on the south side of the hotel where we had the view of the partial river and pretty much the I-5 heading south. We were on the 5th floor but the noise level was really bad and the I-5 interstate is not exactly quiet after hours. It is busy all day. The room was avarage. It was clean but the quality was less exciting. I have seen Hampton inns with better amenities and furnitures. We stayed with our 4 year old kid so it worked out good but if you are looking for a romantic getaway, this place is not for you. You mind as well pay a bit more and stay at better ones.

I was impressed with the high caliber of service provided by this hotel on a recent 5-day stay on business. All Embassy Suites hotels look exactly alike to me, but this one was distinguished by its helpful, efficient, courteous staff. My suite was sparkling clean and everything functioned well. At times I had to work in my suite, so appreciated the ample workspace, comfortable seating and excellent lighting. My room, on the 7th floor, had an uninspiring view of the interstate and got a bit of traffic noise. The noise wasn't enough to bother me, but I wouldn't have wanted to be on a lower floor on that side of the building.
The buffet breakfast was excellent, esp. the cooked-to-order omelettes. The free happy hour was nice too, on the one evening I managed to make it there.
The hotel charges $25 a day for valet parking (with in and out privileges) and $10 a day for high-speed Internet. The parking may seem pricey but at least it was efficient - I was very happy esp. with the speed and courtesy of the parking attendants. The hotel has a free airport shuttle; you can also use that van for free transportation around town if it's not booked for airport runs. One night, my colleagues and I went to dinner at a restaurant about 1.5 miles away from the hotel. We got free rides both to and from the hotel in the courtesy van, just by asking at the front desk.
Overall, I was happy with this Embassy Suites for making a hectic, stressful business trip more comfortable and pleasant.

My family and I stayed here recently. The location was excellent; right on the RiverFront; walking distance to Old Sacramento; the Train Museum; the Crocker Art Museum; K Street Mall; and many restaurants. The suite was spacious; beds were comfortable; the rooms were clean; the breakfast buffet was fantastic.

My kids really enjoyed riding in the glass elevators, and at night we were serenaded by the jazz band from the Tower Bistro.

One wrinkle: as we had planned to be pedestrians for our entire trip, we didn't bring a car seat for our baby. That proved an expensive mistake, as the airport shuttle did not have a carseat available and in order to get a carseat, we had to rent a car. So we ended up paying for a car, a carseat (additional $10) day, and $25/day for parking, and our only use for that was transportation from the airport to the hotel and back. Of course, had we brought a car seat, we could have avoided the hassle, but I would also encourage the hotel to spend $100 to have one handy in case this comes up again for another customer in the future.

We will stay here again.