Staff at the check-in told us we are not at either the river side or the I-5 interstate highway side. Well, we stayed on the south side of the hotel where we had the view of the partial river and pretty much the I-5 heading south. We were on the 5th floor but the noise level was really bad and the I-5 interstate is not exactly quiet after hours. It is busy all day. The room was avarage. It was clean but the quality was less exciting. I have seen Hampton inns with better amenities and furnitures. We stayed with our 4 year old kid so it worked out good but if you are looking for a romantic getaway, this place is not for you. You mind as well pay a bit more and stay at better ones.

I was impressed with the high caliber of service provided by this hotel on a recent 5-day stay on business. All Embassy Suites hotels look exactly alike to me, but this one was distinguished by its helpful, efficient, courteous staff. My suite was sparkling clean and everything functioned well. At times I had to work in my suite, so appreciated the ample workspace, comfortable seating and excellent lighting. My room, on the 7th floor, had an uninspiring view of the interstate and got a bit of traffic noise. The noise wasn't enough to bother me, but I wouldn't have wanted to be on a lower floor on that side of the building.
The buffet breakfast was excellent, esp. the cooked-to-order omelettes. The free happy hour was nice too, on the one evening I managed to make it there.
The hotel charges $25 a day for valet parking (with in and out privileges) and $10 a day for high-speed Internet. The parking may seem pricey but at least it was efficient - I was very happy esp. with the speed and courtesy of the parking attendants. The hotel has a free airport shuttle; you can also use that van for free transportation around town if it's not booked for airport runs. One night, my colleagues and I went to dinner at a restaurant about 1.5 miles away from the hotel. We got free rides both to and from the hotel in the courtesy van, just by asking at the front desk.
Overall, I was happy with this Embassy Suites for making a hectic, stressful business trip more comfortable and pleasant.

My family and I stayed here recently. The location was excellent; right on the RiverFront; walking distance to Old Sacramento; the Train Museum; the Crocker Art Museum; K Street Mall; and many restaurants. The suite was spacious; beds were comfortable; the rooms were clean; the breakfast buffet was fantastic.

My kids really enjoyed riding in the glass elevators, and at night we were serenaded by the jazz band from the Tower Bistro.

One wrinkle: as we had planned to be pedestrians for our entire trip, we didn't bring a car seat for our baby. That proved an expensive mistake, as the airport shuttle did not have a carseat available and in order to get a carseat, we had to rent a car. So we ended up paying for a car, a carseat (additional $10) day, and $25/day for parking, and our only use for that was transportation from the airport to the hotel and back. Of course, had we brought a car seat, we could have avoided the hassle, but I would also encourage the hotel to spend $100 to have one handy in case this comes up again for another customer in the future.

We will stay here again.

The service in the hotel and restaurant was very good, and our room on the river side was clean, spacious with a great view of the river. My only complaint was that they really dropped the ball on the shuttle ride to the airport.I talked directly to the man that was driving the shuttle van, and as I had to take my rental car back first before heading out to the airport, he offered to meet me at the Enterprise car rental agency, which was about 2 miles down the street. I sat at the car rental agency for over an hour,and after 3 calls back to the hotel to find out where the shuttle van was, they finally informed me that the driver had gotten confused and gone to the Enterprise car rental at the airport, not the one down the street! A little strange, as I personally talked to the shuttle driver about the car rental agency down the street, and we both agreed to meet me there. Besides, why would I need a ride from the AIRPORT car rental, when I would already be at the airport! Luckily, the guy at the auto rental desk took pity on me and said that he could get one of his workers to take me out to the airport if necessary. Needless to say, sitting around wondering if I was going to miss my plane was very frustrating....not to mention stressful!

The hotel later sent me their form survey asking how my stay was. Even though I took the time to explain my ordeal with them, they never bothered to respond. An "OOPs...We're sorry" would have gone a long ways here!