I've stayed at this hotel numerous times but I've never before experienced the smooth check-in and check-out as I did this week. Those who took my car, my luggage and registered me were Ritz Carlton type quality. Given its proximity to the Capitol, and the often-mediocre nearby Grand Hyatt (sorry Governator), Sheraton is beyond average. I would not recommend eating in the hotel but in terms of accommodation and other personal service, this is great and accessible to so much of downtown Sac.

This hotel is only minute walk away from the convention center. I stayed there while attending the Key Club Convention in 2008, and the staff remained unannoyed with five thousand screaming kids. It was a wonderful experience, the hotel lobby is beautiful and has a delicious menu that allows you to sit in one of the lobby tables and be served your meal.

The fitness room on the fourth floor is excellent (open all night, I believe), and the pool is also on the fourth floor. The suite rooms are beautiful and spacey, with a large window that looks over downtown Sacramento. Perfect location and beautiful rooms!

This is a very comfortable hotel with very helpful staff. Downtown location means that it isn't cheap but you get what you pay for. A welcome retreat during a stressful business trip. Good location within easy walk of many local attractions. Great views from the upper floor rooms.

The hotel was clean and well located. However, that's about all that was positive about this hotel. You have to pay for parking, which was $15 per night, per car. There is no hot tub. We ordered room service our first night there, and my husband went to get a soda out of the vending machine down the hall. It was empty as were EVERY single vending machine in the hotel. So we had to place another room service order for 2 sodas to drink with our food. They charged us an additional $2.50 room service charge, plus $3.50 per soda, plus gratuity. It was over $10 for 2 Cokes!! When I explained the vending machine problem we were basically told too bad, that the hotel is not responsible for the vending machines. This really irritated me. It was like they didn't care about guest happiness at all.

We won't be returning. We've stayed at the Hyatt in the past and it's much better in every regard.