Booked this room thru Orbitz. Obitz listed a shuttle as a hotel feature. When I arrived in Sacremento the evening of 6/7/06, I called the hotel and was told no shuttle was available and I had to take a cab. Cab fare was $27.00. When I checked into the room I looked in the Super 8 book of locations, and it showed a shuttle as being available. No manager was available the next morning to talk with. 3 phone calls have not been returned. Super 8 customer service said a shuttle was not available at that location inspite of the information in their own publication. Essentially, the cab fare increased the price of the room by 33%.
Will never stay there again.

This Super 8 is not well maintained and has major operational issues. When we checked in, they gave us a room that turned out not to be made up. They then gave us another room, but obviously did not make the room change in their computer. To our surprise at 2 a.m., there was someone trying to get into our room because they showed our new room as available and had rented it out. Good thing we had the lock on!

Overall the maintenance is lacking: the carpet was dirty around the edges, the curtain came off its track when we opened it due to a missing part, many of the hall lights are out, which the front desk said that they would fix but never did during our stay. In another room, my sister got "locked" in the bathroom when the bathroom door handle would not operate from the inside. The microwave was filthy and their bench seat had numerous splits with the stuffing coming out. They also had very noisy neighbors throughout the night. We will not stay here again!

The first surprise is the size of the room you get here: It's the smallest room I ever had in the US except for a Motel 6. This Super 8 motel was actually built as a Microtel. They are famous for their tiny rooms. But the disappointments dont end here. There were stains on the bed cover, several spots on the carpet and - worst of all - only one chair for two people! Since the room is so small and does not have enough chairs, you must lie down on the bed in order to watch TV (which only offers a very limited number of channels). The breakfast area is cramped and not well taken care of, but they offered tasty bagels (from Costco, as we found out). Service was indifferent. Marriott is building a hotel right next door. That is most likely the place to stay when it has opened. Even the low rate we paid at this Super 8 cannot convince me to stay there ever again.