Good: Room was clean.

Bad:

1 AM: loud slamming doors, with kids, sounded like they just woke up and had been sleeping all day.

7AM: Walls are thin, can here everything, kids pounding floor, more slaming doors.

Did not feel safe.

Will not stay again.

When travelling on business all I want is a quiet clean room with a decent bed and work area, nothing more. Anything else is icing on the cake. My past experiences with Super 8 hotels have been positive more often than not, but after a couple of extremely bad stays I avoided Super 8 for several years. I decided to give the Sacramento Airport location a chance, since it offered the rate I was looking for (around $50) and because the property was originally a Microtel. My experience this time was great overall. Although showing its age, the room and public areas were spotless and well maintained. The room was as basic as a room can be, but it was all I wanted or expected. Bed was comfortable, work area was well lit. Although the hotel is located right off a busy highway, it was fairly quiet with the fan on all night. There are three negative issues, and none of these would keep me from staying here again. One, my "non smoking" room reeked of smoke; two, there was practically no water pressure in the shower; three, the breakfast was coffee, juice and stale pastry. But for $50 I can't complain. I will probably stay here again when in Sacramento on business.

Booked this room thru Orbitz. Obitz listed a shuttle as a hotel feature. When I arrived in Sacremento the evening of 6/7/06, I called the hotel and was told no shuttle was available and I had to take a cab. Cab fare was $27.00. When I checked into the room I looked in the Super 8 book of locations, and it showed a shuttle as being available. No manager was available the next morning to talk with. 3 phone calls have not been returned. Super 8 customer service said a shuttle was not available at that location inspite of the information in their own publication. Essentially, the cab fare increased the price of the room by 33%.
Will never stay there again.

This Super 8 is not well maintained and has major operational issues. When we checked in, they gave us a room that turned out not to be made up. They then gave us another room, but obviously did not make the room change in their computer. To our surprise at 2 a.m., there was someone trying to get into our room because they showed our new room as available and had rented it out. Good thing we had the lock on!

Overall the maintenance is lacking: the carpet was dirty around the edges, the curtain came off its track when we opened it due to a missing part, many of the hall lights are out, which the front desk said that they would fix but never did during our stay. In another room, my sister got "locked" in the bathroom when the bathroom door handle would not operate from the inside. The microwave was filthy and their bench seat had numerous splits with the stuffing coming out. They also had very noisy neighbors throughout the night. We will not stay here again!