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The Sterling Hotel: Traveler Reviews


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63% Do not recommend
3.0 of 5 stars 28 reviews
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rip-off!!

The Sterling Hotel

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1 of 5 stars
sheenagh   3 contributions
indianapolis
Jun 12, 2007 | Trip type: Couples

First with the bad: You can tell this was once a beautiful hotel/residence. No longer. The owner obviously knows nothing about Victorian decor nor cares to update it to its original splendor . The lobby is Spartanly decorated with a few worn wing chairs and hideous cheap-looking Asian carpets. Where there should be gleaming hardwoods, you'll find discount tile or stained ancient office-like carpet. Where there should be elaborate window treatments for the beautiful high windows, there are only sad, flimsy lace curtains preceded by ugly plastic window blinds. There are more ugly brass fixtures than I could stomach and everything is pink, pink, PINK!!! Upon check-in we were greeted with an offensive ammonia odor and our room smelled well, stale. All I kept thinking is that I wanted to crack a window. Our room had an old garden tub encased with hideous pink faux marble tile that had such a slow drain. I was up to my knees in water by the time I finished showering. The toilet ran constantly. The bed - forget it! I've been home two days and my back still hurts. The pillows are hard as rocks and felt like they'd been stuffed with old carpet scraps. If you come here during the week, you can plan your days around feeding the meter or traipsing down the street to a pay lot because there's no parking!

The good: The front desk people were very courteous and friendly. They were pleasant about giving directions and calling for cabs. The hotel is centrally located right off of J-street and close to Old Town and other downtown venues. I honestly didn't find it to be noisy. You hear a little bit of traffic noise, but usually only the people blasting their stereos that you'd hear anyway. There's a great brewery just a few doors down and the hotel restaurant Chanterelle has really good food. I definitely would recommend their Sunday Brunch.
In a nutshell: Good food, tragic aesthetic. I've stayed in much nicer places where I've spent a third of what I payed here.I sincerely hope this beautiful old girl finds herself a new owner.

  • Liked — the Chanterelle
  • Disliked — outdated, dirty, horrendous decor
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay June 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since July 07, 2005
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Families with young children
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $140 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
This place is a DUMP

The Sterling Hotel

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1 of 5 stars
Angela/Stephen   14 contributions
Middletown, CA
May 4, 2007 | Trip type: Family
0/1 found this review helpful

Everything at this hotel is shabby, old and worn down. The jacuzzi tub was cracked and dirty. The windows were too. The parking was terrible. The towels were thin and the sheets were terrible. The TV was as big as my computer screen. The hot water was warm at best. This place is tacky and dirty. Nobody helps you with your luggage and the fellow at the front desk was on the phone with friends every time we walked by. The "breakfast" is terrible as well with disgusting muffins and old juice.

I stayed here 14 years ago and it was fantastic, but whoever owns it now does not spend a dime on upkeep or cleaning.

When you check in there are signs everywhere to lock your car and hide your valuables. I don't think this area is safe.

I will never stay here again. I saw a nice Embassy Suites near the capitol and that will be where I go next time.

  • Disliked — nothing at all - it is really bad
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay April 2007
  • Visit was for Quality time with family
  • Traveled with Family with young children
  • Age group 35-49
  • Member since December 16, 2005
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $140 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Foul odors, rude staff, lousy rooms and plenty of noise.

The Sterling Hotel

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1 of 5 stars
TroyMontanaJeanie   22 contributions
Troy Montana
Mar 2, 2007 | Trip type: Business, Couples

I have travelled all over the world and this is by far the most disgustingly filthy property that I have ever seen. This was the first time in my life that I actually looked at a room and went back to the front desk to check right out. As others have mentioned, the photos are very misleading - the property is old and run down. The staff is rude, inconsiderate and unresponsive. We were fortunately able to get a room just outside of town in a clean and comfortable property.

  • Liked — They refunded me
  • Disliked — Everything - there was a strong smell of cat urine in the lobby that permeated the entire building
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 2 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay January 2007
  • Visit was for Business
  • Traveled with Spouse / significant other
  • Age group 35-49
  • Member since April 06, 2006
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Business meeting / Event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $140 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A very pleasant experience

The Sterling Hotel

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4 of 5 stars
A TripAdvisor Member
California
Apr 11, 2006
1/2 found this review helpful

Our recent stay at The Sterling Hotel can best be described as pleasant. Our room was huge, the bed comfortable, the bathroom beautiful with very nice amenities, and everything sparkling clean. The breakfast was adequate, but the dinner at Chanterelle was absolutely wonderful! We try to avoid the hotel/motel chains (unless we're on a road trip), and this was a lovely spot to stay. We would definitely stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2006
  • Member since January 09, 2006
  • I recommend this hotel for An amazing honeymoon, Older travelers
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d119516?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $140 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Sterling Hotel is sterling

The Sterling Hotel

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4 of 5 stars
A TripAdvisor Member
Santa Cruz
Oct 21, 2005 | Trip type: Business

Great place to stay for a old time sacramento experience. We would recomend this classic hotel to all who enjoy something beyond the generic.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay June 2005
  • Member since October 21, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Older travelers, Families with young children, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d119516?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $140 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Sterling Hotel Also Known As

  • Sterling Hotel Sacramento
Address: 1300 H Street, Sacramento, CA 95814