First of all, they lost my reservation - the desk clerk was not helpful, but did finally give me a room, which had stained carpet, chair and bedspread. The TV remote wouldn't work, and the door wouldn't lock. There were noisy guests in the middle of the night, but I couldn't get a response from the desk to take care...
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Sorry to hear about your stay with us in Early November.
We are here to make it right!!
Please contact me personally when you plan on coming back to the Capitol and I will make sure that your issues of the past will be addressed and corrected.
The Hotel is a Historic piece of Sacramento past and future.
Have a...