Below is the text of the letter we sent to the general manager, the corporate office, the Sacramento chamber of commerce and convention bureau, AAA, and Trip Advisor. As you can see, we were never able to experience the amenities of this property. We were bumped. -------------------------- On September 8, 2008 we secured a one-night reservation (AAA rate – No.... more

I recently stayed at the Residence Inn for 5 nights on business travel. I was pleasantly surprised to check into a spacious, well accommodated 1bedroom suite. The bed was comfortable (with lots of pillows) and the flat screen tvs were great. I was told breakfast is served downstairs in the a.m. and was expecting something like muffins and juice. What... more

I stayed one night at the Residence Inn at Capitol Park in early September, 2008. This is a brand new property--only open a few months and looks and feels new in every way. Quite different from the usual suburban Residence Inn--15 stories with an adjacent parking garage. Compact rooms of higher quality construction. Excellent location at 15th & L, diagonally... more

We had the two bedroom two bath suite for one night, fantastic. Big window overlooking capital, beautifully furnished. Lots of restaurants within walking distance. Only weird thing was the ice maker in the fridge didn't work very well and was turned off when we got there. I found out the reason later on that night when it finally made a... more

We were really happy with this place. I was traveling with my husband and 2 little kids to a friend's wedding at a vineyard near Sacramento, and we thought it might be fun to stay in town for a few days. We were really glad we did! The hotel is new and really lovely and the service was very nice... more

I stayed at the Capitol Park Residence Inn for a weekend in late April, and found that from the moment I entered, the atmosphere was friendly. The staff was extremely helpful with all my needs, including the use of FedEx, and later checkout. I had a studio room, and found it quite sufficient for my needs. I found the bed... more

July 2008. I was in Sacramento for some business and stayed at one of the newer properties downtown. I have stayed here before and previously had a good experience here. Check in was smooth and welcoming. The garage is next door and there is a bit of a walk if you're hauling lots of lugggage. My room was one bedroom... more

We stayed at the Residence Inn for three nights at the end of July to attend a wedding. Having experienced excellent service for the previous three nights at the Bay Landing Hotel in Burlingame, San Francisco, we expected nothing less from the Mariott Residence Inn. During check in, I asked the clerk to confirm that they had received my booking... more

Reservation was handled efficiently and reception efficient and courteous. Staff enthuiastic but seem to be new to the hotel industry. It is difficult to imagine that the room was designed by someone with experience staying in a hotel - there is no towel rail in wash basin area and the air conditioner vent blows directly onto the bed and is... more