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Hotel class 4.0 of 5
926 J Street, Sacramento, CA 95814
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Reviews you can trust

81% Recommend
4.0 of 5 stars 22 reviews
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[ Date ] [ Rating ]
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4 of 5 stars
PammyP   11 contributions
St. Helena, California
Jul 15, 2009 | Trip type: Couples

We spend a Saturday night at The Citizen and enjoyed our stay. The staff was extremely pleasant. We stayed in a room with a queen bed and although it was small, it was fine for us for one night. We were on the 3rd floor and when/if we go back, I'll ask for a room on a higher floor. There... more

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3 of 5 stars
Peyton_7   4 contributions
Eureka, CA
Jun 25, 2009 | Trip type: Solo travel

This was my second trip to the Citizen Hotel. I thought I would give them one more chance. They have valet parking and some how a valet never touched my suitcase-either trip. Each time I had to wait to check in and check out. If they had two people at the desk the second one would leave when I arrived.... more

Management response from
Brent Larkin, Assistant General Manager

I am following up to your comments in regards to your stay here at the Citizen Hotel. I want to thank you for taking the time to let us know where we fell short of your expectations. I have followed up with all parties involved, both at the hotel and in Grange in order to retrain the staff on areas...

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4 of 5 stars
JandJ468   11 contributions
Philadelphia
Apr 23, 2009 | Trip type: Business
1/1 found this review helpful

I travel quite a bit, and this is one of the nicest boutique hotels in which I've ever stayed. The decor and theme are outstanding! The location is great, and the staff is wonderful. I do not recommend room service, but there's really no need -- the Grange restaurant is OUTSTANDING. There is no need to stay anywhere except the... more

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4 of 5 stars
jbmoore007   8 contributions
Mill Valley, CA USA
Apr 13, 2009 | Trip type: Business, Solo travel
2/2 found this review helpful

I travel to Sacramento occasionally for business and have been somewhat resigned to the fact that I’d have to stay in a generic hotel regardless of the star rating—until now. The Citizen hotel brings a level of hotel sophistication that Sacramento has been sorely lacking. The hotel was opened in November of 2008 but looks like it is has arrived... more

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5 of 5 stars
TravelSnob1   225 contributions
Newport Beach, California
Apr 1, 2009 | Trip type: Business, Solo travel
1/2 found this review helpful

HOTEL REVIEW # 168 Citizen Hotel MY TRAVEL STYLE: If possible, I try to stay away from business hotels and strongly prefer resorts that resemble the Four Seasons, Aman, and Oberoi but try to find similar properties at lower cost. I seek out the “wow” experiences and I encourage you to view hotels I have stayed at and their respective... more

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4 of 5 stars
TAlongbeach   5 contributions
long beach, ca
Mar 21, 2009 | Trip type: Business, Solo travel

I was very surprised. Our capital is a little grimy but the hotel was very nice the rooms were a nice size and very comfortable. The hotel and staff were very attentive. It is super close to the legislative centers. I would say this should be on your short list of hotels if you travel to Sacramento for business or... more

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3 of 5 stars
220al   1 contribution
Beijing
Feb 21, 2009 | Trip type: Business
1/1 found this review helpful

The Citizen Hotel has an event space on its 7th floor. Yesterday morning at 645am someone began soundchecking for an event that, as it turned out, began at 830am (on a Friday morning). Every few minutes they would blast U2 and "check 1, 2" into the very loud microphone. The room they gave me was on the 10th floor directly... more

Management response from
citops, Director of Hotel Operations

Thank you so much for the feedback and for the opportunity to respond to the issue. These comments have been forwarded to all appropriate parties and they will be used as part of our continuous improvement process. It is largely through the feedback of our guests that we might continually strive towards excellence in our services and product. We value...

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5 of 5 stars
JoeFoodie   8 contributions
Chicago, IL
Feb 9, 2009 | Trip type: Business, Couples

Pinch me ... this can't be Sacramento! I travel there on biz at least once a month. What can I say besides this hotel is just spectacular! It's a grown up, big city kind of experience that oozes the history and charm (who knew!0 of Sacramento. Seriously, this has to be the finest lodging establishment in town, bar none. Speaking... more

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5 of 5 stars
Tammy1993   3 contributions
Tehachapi, CA
Jan 6, 2009 | Trip type: Family

I was looking for a hotel with quality and character and I found it. It was a new hotel in the area and I took a chance and won. It has been retored from an old law office, it was decorated with class and sophication, the towels and bedding were top notch. The service was flawless. The view from the... more

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1 of 5 stars
chyann_9   1 contribution
Sacramento
Jan 2, 2009
1/2 found this review helpful

I booked a suite at new The Citizen Hotel for New Year's Eve. My husband and I were recently married and didn’t get to take a honeymoon, so this was our exciting getaway. When we got to our room it was clear that the room we reserved was not the room they gave us. We were treated extremely rudely by... more

Management response from
CitizenSacramento, Guest Service Manager

Dear Chyann 9, Thank you for choosing the Citizen Hotel for your recent stay. We appreciate your feed back. I would like to take a moment to respond to your concerns. I apologize that we could not meet your room type needs and that your experience was less than satisfactory. Thank you again for choosing The Citizen Hotel. We hope...

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The Citizen Hotel Also Known As

  • Citizen Hotel Sacramento
  • Citizen Boutique Hotel Sacramento
Address: 926 J Street, Sacramento, CA 95814